Privacy Policy
TeraCare Nederland ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website [Insert Website URL] and use our services.
1. Information We Collect:
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and shipping address.
Account Information: Username and password (if you create an account).
Order Information: Details of your purchases, payment information (processed through secure payment gateways), and order history.
Technical Information: IP address, browser type, device information, and website usage data (collected through cookies and similar technologies).
Communication Information: Records of your communications with us, including emails and customer service inquiries.
2. How We Use Your Information:
We use your personal information for the following purposes:
To process and fulfill your orders.
To create and manage your account.
To provide customer support.
To send you order confirmations and shipping updates.
To send you marketing communications (with your consent).
To improve our website and services.
To comply with legal obligations.
To prevent fraud and ensure security.
3. Legal Basis for Processing:
We process your personal information based on the following legal bases:
Contractual Necessity: To fulfill our contractual obligations to you (e.g., processing your orders).
Consent: When you provide your consent to receive marketing communications.
Legitimate Interests: To pursue our legitimate business interests (e.g., improving our services).
Legal Obligations: To comply with applicable laws and regulations.
4. Sharing Your Information:
We may share your personal information with:
Service Providers: Third-party service providers who assist us with payment processing, shipping, and marketing.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies:
We use cookies and similar technologies to collect information about your website usage. You can manage your cookie preferences through your browser settings.
6. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.
7. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights:
You have the following rights regarding your personal information:
Right to Access: You can request access to your personal information.
Right to Rectification: You can request to correct inaccurate or incomplete information.
Right to Erasure: You can request to delete your personal information (under certain circumstances).
Right to Restriction of Processing: You can request to restrict the processing of your information.
Right to Data Portability: You can request to receive your information in a portable format.
Right to Object: You can object to the processing of your information.
Right to Withdraw Consent: You can withdraw your consent at any time (for consent-based processing).
Right to lodge a complaint: You can lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at [info@iterastockisteu.com].
9. International Data Transfers:
If we transfer your personal information outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your information.
10. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
11. Contact Information:
If you have any questions or concerns about this Privacy Policy, please contact us at:
TeraCare Nederland Hellingweg 278 Den Haag Nederland
info@iterastockisteu.com