Warranty

Prife International Warranty

Each device comes with a Prife International Warranty.

iTera Pro: 2 Year Warranty
iTeraCare Premium Plus: 2 Year Warranty
iTera Bio: 2 Year Warranty

iTeraCare Classic: 1 Year Warranty
iTeraCare Premium: 1 Year Warranty
iTera Bio Lite: 1 Year Warranty
iONSHIELD: 1 Year Warranty

If you have purchased a Prife International Device from us and would like to make a claim under warranty, please use this form below to contact us.

Name

First Name

Last Name

Phone Number

Email

Date of Purchase

Device Serial Number

Message

Please give us a brief description of the issue with your device.

We do not repair damaged devices. If your device is within warranty period we will replace the device with a new one.
If your device has been stolen, it is not covered under warranty. We recommend to our customers to add their device to their insurance policies.
If you purchased your device through us, we will be able to tell you your purchase date when you submit your details and your serial number.
Yes, you will need to return your damaged device. We will provide you with exact instructions once you contact us.